We have more than 97% coverage for calls, texts and mobile internet. Use our coverage checker to see our coverage in your area.

Your SIM will be delivered within 1-3 working days. You don't need to wait in to sign for it.

If you are a mobile phone customer coming to Three from another service provider its easy to bring your current phone number with you.

You can find out all about the process here, but don't worry we'll also give you these details in your confirmation email.

If you are a new Three customer and for some reason you are not happy, you can return your device and original boxed accessories, including any additional free promotional items you may have received with your order, along with your proof of purchase, within 14 days of receipt.

In order to be eligible to return your device under the returns policy you must not have used it to make or receive calls, texts or browse the internet. Similarly, if your device has been damaged since you received it, this guarantee will not cover you.

If you choose to go into a 3Store, your returns policy will be different. Ask in store for details.

This does not affect your statutory rights.