Dongles & SIMs

These are delivered within 1-2 working days. You don’t need to wait in to sign for these.

Phones, MiFi devices & tablets

Orders placed before 4pm will be delivered by courier the next working day. Orders placed after 4pm will be delivered in two working days.

Laptops

Your dongle and laptop will be delivered by courier within 3 working days.

Please note

Courier deliveries take place between 8am and 6pm. We don’t deliver on weekends. You’ll need to be in to sign for your item. Some deliveries may be delayed due to severe winter weather conditions. You'll find more delivery information, at Three.co.uk/storehelp.

If you aren't happy with your item, you can return your device and original boxed accessories, including any additional free promotional items you may have received with your order, along with your proof of purchase, within 14 days.

In order to be eligible to return your device under the returns policy you must not have used it to make or receive calls, texts or browse the internet. Similarly, if your device has been damaged since you received it, this guarantee will not cover you.

This does not affect your statutory rights.

My3 lets you manage your account, check your usage and more - without calling a helpline. All Three customers can access it for free from a phone or computer, and it won't use up any of your data allowance.

> Find out more.

We cover 97% of the UK and we're still growing - so we're offering even better coverage every day.