Terms and conditions
You can read our full terms and conditions here but here are a few of the most important points you'll be agreeing to when you tick this box.
We try to make sure our services are available to you where you need them but it is possible that the quality or coverage may be affected at times. Where this happens, we've limited our legal liability to you.
You must keep up to date with your payments to us for services you've used. If you don't pay on time, your account may be suspended or disconnected.
If you want to return your new phone, call us on 0843 373 3333 within 14 days from when you receive your new phone. You may try out your new phone. However you must not use it for any chargeable events such as making calls/video calls, sending texts or browsing the internet. You'll need to return your new phone to us in its original box, with everything in it. If you decide you want to leave after 14 days, you'll need to pay your remaining monthly charges less a 3% discount.